Windows update issues can cause your system to malfunction, so it’s important to avoid them wherever possible. The “We couldn’t install some updates because the PC was turned off” problem is one that typically leaves consumers baffled.
A third-party antivirus application or a background app may be to blame for this issue, as they interfere with Windows’ ability to install updates. In this article, we’ll examine five reliable troubleshooting techniques that you can use if your system exhibits this error message. With any luck, you’ll be able to get back to updating as soon as possible thanks to these fixes.
Method 1: Turn Off External Antivirus Software
Overprotective antivirus applications are a common cause of problems like the one at hand because they disrupt your system’s normal operations.
Your computer’s security software may mistakenly flag routine tasks like software updates and app installations as harmful, preventing them entirely. Disabling the antivirus programme, installing the updates, and then re-enabling the security service is all that needs to be done in this scenario.
As an illustration, we’ve detailed the required procedures to install Avast antivirus software below. There may be slight variations in the procedures for temporarily deactivating other programmes, but the ones described above should serve as a good starting point:
- Select the Show hidden icons menu item from the context menu of your taskbar.
- If you right-click the antivirus program’s icon, you can temporarily disable it by selecting Shields control > Disable till computer is restarted.
When you’re through, you can re-enable the antivirus software and see if it affects the updates by installing them. In the meanwhile, you can try turning off the Windows Defender Firewall to see if it helps.
Leaving it off for an extended period of time can leave your computer vulnerable to malicious actors, so be sure to enable it as soon as possible after the updates have been implemented.
Method 2: Start the Windows Update Repair Tool.
Launching the Windows Update troubleshooter is another reliable method for fixing update-related issues.
This programme will check the system files affected by the update for discrepancies, diagnose any issues it finds, and offer solutions. It’s accessible through the Control Panel in Windows.
What you should do is listed below.
- To access Windows Preferences, press the Win key plus the I key.
- In the new window that appears, select System > Troubleshoot.
- In the appropriate pane, you’ll find Windows Update’s troubleshooter. Select the Other troubleshooters menu item if you still have problems after trying those above.
- Select the Run button next to the Windows Update troubleshooter once you’ve located it. At this time, the programme will start scanning your computer.
- The findings of the scan will be presented to you by the troubleshooter. If problems are detected, it will provide sensible solutions. Assuming that is the case, select the Apply this repair button.
There are a number of comparable Windows tools that can scan for and repair system-wide problems with minimal user intervention. If the troubleshooter turns up nothing wrong, you can always launch the System File Checker.
Method 3: Make Sure Windows Is Always Up-to-Date
There are several reasons why it’s important to always have the most recent updates installed, including access to new features, bug fixes, and security patches. However, update errors are annoying, especially when the error code doesn’t give any insight into the problem.
The good news is that correcting these issues typically does not necessitate in-depth technical knowledge, and you should be able to get the update service back on track using the procedures outlined above.