If you can’t connect to the internet, use the Windows Network Diagnostics tool to troubleshoot the issue. However, if you complete the troubleshooting and then receive an error message stating that Windows can’t communicate with the device or resource (primary DNS server).
Windows Can’t Communicate With the Device or Resource
If you’re having trouble with Windows Can’t Communicate With the Device or Resource, use the solutions listed below to resolve the issue. DNS (Domain Name Server) and network driver difficulties are most likely to blame for this network problem.
1. Restart the modem/router to Fix The Windows Can’t Communicate With the Device or Resource Error
It’s possible that the internet router’s configuration has been saved incorrectly. Or any other settings that could be the cause of it not operating properly. Try restarting the router, but if that doesn’t work, you can try manually resetting the router (hard—reset) to see if that helps.
Step 1. To see all the ports, pick up the router and turn it back on.
Step 2. Now look for the “reset” button. If you can’t find a button, press inwards towards the hole with a thin pin, which is known as “reset.”
Step 3. Connect your computer to the Wi-Fi network after resetting the router. Then restart Steam to see if the issue has been addressed.
2. Update the Network Driver
A defective network driver could be the cause of the Windows Can’t Communicate With the Device or Resource error. You can fix this problem by updating your network driver.
To begin, go to your network card’s manufacturer’s website and look for the most recent suitable driver. Make sure the drivers you choose are compatible with the version of Windows you’re using.
3. Reset the Internet Protocol (IP) Address
The Windows Can’t Communicate With the Device or Resource problem message can also be caused by a corrupted Internet Protocol (TCP/IP).
IP is one of the most important components that the operating system requires in order to connect to the internet correctly. So, we’ll try resetting your computer’s TCP/IP to see if that fixes the problem.
It can be done by downloading and running a utility from Microsoft on the affected machine. You’ll need another device with an internet connection to download the tool.
Step 1. First, download the application from Microsoft’s official website.
Step 2. After you’ve completed all of the steps, double-click the downloaded file and restart your computer. After that, check to see if the problem with Windows Can’t Communicate With the Device or Resource has been resolved.
4. Change the Settings
IPv4 stands for Internet Protocol version 4, and it is a packet-switched link-layer network protocol. IPv4 also has an addressing capacity of 4.3 billion addresses. When compared to IPv4, the Internet Protocol version 6 (IPv6) is a bit more advanced and offers more functions. It can also supply a variety of addresses.
We’ll adjust the settings on both of them and see if it fixes the problem. This is the most common remedy for this problem.
Step 1. First, use the “Windows + R” keyboard shortcut. Then, in the search box, put “Control Panel.”
Step 2. Select “Network and Internet” from the control panel after it has been opened. After that, look for “Network and Sharing Center” and click on it.
You should now be able to view the network to which you’re connected. The network, which is visible in front of the connections, should be tapped. Next, select Properties from the drop-down menu in the bottom-left corner of the screen.
Step 3. Find and click on Internet Protocol Version 4 (TCP/IPv4). Check the boxes for “Automatically obtain DNS server address” and “Automatically obtain an IP address.” To save the changes, press OK at the end.
Step 4. Carry out the identical steps for Internet Protocol Version 6 (TCP/IPv6). Finally, see if the Windows Can’t Communicate With the Device or Resource problem has been fixed.
5. Use the Command Prompt
It’s possible that the IP and DNS configurations are either corrupted or incorrectly configured. If that’s the case, we can try resetting these settings to see if that fixes the issue.
Step 1. First, use the “Windows + R” keyboard shortcut. Then, in the search box, type “Command Prompt.” Next, right-click the top result and select “Run as administrator” from the menu.
Step 2. When the command prompt appears, type the commands listed below.
Finally, after running the commands above, close the command prompt and restart your computer. Also, see if the Windows Can’t Communicate With the Device or Resource problem has been rectified.
The Last Word
Please note that if you reset the router manually, it will no longer have an SSID (password) and the WiFi name will be set to default. Any internet settings established on it by your internet provider will be deleted.
If you don’t know what those settings are, don’t try this procedure. All of the devices that were previously linked will be disconnected as well. I hope you find this information to be helpful.