System service exception error is nothing but a fatal, blue screen of death error commonly occurring in the windows operating system. This error occurs all of a sudden, without any prior warning or intimation. Whatever work or task in progress automatically gets terminated and the user sees a blue-colored error page on the screen.
A user may lose his or her important data or unsaved work because of the sudden occurrence of this error. The only option the user remains with is to restart the system. Hence system service exception error is one of the most critical and undesirable system errors in the Windows operating system.
10 Ways to Fix System Service Exception
The common cause of system service exception error is corrupted system files. Often a buggy update in Windows 10 operating systems is found to be a recurring cause of this fatal error. Other typical causes are outdated and buggy driver software and computer viruses.
Thus, troubleshooting process involves identification of the root cause and subsequently an appropriate action. Here’s the step by step approach to identify the root cause and the remedy to fix it:
Method 1: Run Startup Repair
Step 1 – Restart your system in the usual manner. While booting, continuously press Shift + F8 so that the system enters into the advanced startup mode. Or type ‘Change advanced startup options’ in the search bar, then click on ‘Restart now‘ under the advanced startup section.
Step 2 – Now, you will see three options, namely, ‘continue’, ‘troubleshoot’, and ‘turn off your PC’. Select ‘troubleshoot‘ option.
Step 3 – The troubleshoot screen again displays 3 options: ‘Refresh your PC’, ‘Reset your PC’ and ‘Advanced options’. Click on ‘Advanced options’. An advanced options page will appear. Here, click on ‘Automatic Repair’.
Step 4 – Now, the system swings into action and tries to diagnose and repair issues on its own. Restart the PC to check if the problem is solved or not.
If this doesn’t solve the problem, check out the next method.
Method 2: Run Disk Check & System File Checker
Step 1 – Type command prompt in the search menu and press enter. A black dialogue box will open with a flashing ‘_’ sign.
Step 2 – Type command sfc / scannow. The scanning process will begin. Let the scanning process run.
Step 3 – Type chkdsc /f C: and press enter. Reboot the system to apply the fix.
Method 3: Install Latest Drivers
Step 1 – In the search bar type ‘Device Manager’ and hit enter.
Step 2 – In the prompt box select icons of the device drivers with a yellow colored exclamation mark. Select and right-click on the icon and click on update software driver. Do this for all drivers and then, restart the system.
Step 3 – Also, based on the processor you use (AMD / Intel ), download the driver update utility. Install the driver update utility software and let it run a scan of the system.
Step 4 – Take the recommended action and install the latest versions of the device drivers.
Method 4: Remove Windows Update Number KB2778344
Step 1 – As stated in the method 1, restart the PC with advanced startup options.
Step 2 – Click the option troubleshoot upon restart. Then, select startup settings.
Step 3 – Click on restart. Start the PC in the safe mode.
Step 4 – Type control panel in the search bar. After that, select uninstall a program.
Step 5 – Look for Windows KB2778344 security update. Select it and click on uninstall.
Step 6 – Restart the PC after the uninstallation process is over.
Method 5: Run Windows Memory Diagnostic
Step 1 – In the search bar type ‘windows memory diagnostics’ and press enter.
Step 2 – Out of the two options displayed select restart now. Before choosing this option one should not forget to save your work. This automated windows troubleshooter will check the system for errors in RAM.
Step 3 – After the process is over restart the system and check whether the issue has been fixed or not.
Step 4 – In case the problem persists, run Memtest86.
Method 6: Run Windows BSOD Troubleshoot Tool
Step 1 – In the search bar type ‘Troubleshoot’ and select troubleshooting in the control panel option.
Step 2 – Select Hardware and sounds option. Click on Advanced and ensure that ‘apply repairs automatically’ checkbox is ticked.
Step 3 – Click on ‘Next’ to further the process.
Step 4 – Reboot the PC to check if the issue is resolved or not.
Method 7: Install Microsoft Hotfix
Step 1 – Visit Microsoft support centre. Then, Download and install Microsoft hotfix.
Step 2 – Reboot the system and check whether the issue is fixed or not.
Method 8: Run CCleaner & Antimalware
This diagnostic method assumes that the cause of system service exception error is a malware or a virus program. Thus, this method recommends using a commercial malware or virus removing tool to cleanse the computer. Some professional tools for this are Malwarebytes and CCleaner.
These are antimalware and anti-virus tools specifically designed to detect and remove malicious software or programs which cause fatal errors and system crashes. Hence, it is essential to download and install CCleaner and Malwarebytes utility tools.
Let CCleaner and Malwarebytes scan the PC for threats. They will automatically flag any malicious software and will take appropriate action like removing or quarantining viruses or repairing registry entries.
Method 9: Uninstall Specific Programs
This method assumes that legitimate software is causing the system to crash. This is a very common problem wherein a legitimate software but with buggy design can interfere with the normal functioning of the system and may cause abrupt shutdown of the system. Notable examples are Antivirus software like Mcafee and Bitdefender.
Turning them off may help in resolving the system service exception error. Virtual Clonedrive is also a notable software that causes this problem. Sometimes a buggy webcam driver interferes with the normal functioning of the system leading to sudden system crashes. Hence, disabling the webcam may help in solving the problem.
VPNs like CISCO, Xsplit, MSI LiveUpdate are other programs also cause BSOD(Blue screen of death or system service exception) error and thus need to be disabled or removed. Also, external hard drives, pen drives are found to be causing BSOD error. Lastly, some graphics card drivers like NVIDIA, AMD may also interfere with the normal functioning of the system causing it to abruptly shut down. Thus, disabling them may help in resolving the problem.
Method 10: Revise Recent Changes
Sometimes recent changes made to the system may also cause the system to malfunction. It could be a recently downloaded and installed update or simply an update of some software installed in the PC. Hence, it is recommended to rollback such changes and restore the previous version of the system.
Thus, uninstalling a newly installed patch or a software update may help in removing BSOD error. Entirely uninstalling a newly installed software may also help in this regard. Once such rollback is performed and the system is restored to its previous version a system reboot should be performed and the PC should be checked for the recurrence of system service exception error.
In conclusion, it could be said that system service exception error is a fairly fixable error even though it is fatal and causes system crashes. If one follows this step by step guide to identifying the problem, one with a moderate level of proficiency in computers can easily fix this problem.
System service exception error occurs due to multiple reasons starting from buggy drivers and windows update to malicious viruses. If one uses an elimination technique to isolate these causes one by one and then apply the fix for the respective issue, resolving system service exception error in Windows 10 operating system is very easy.